Cooper is a software engineer and site reliability expert with 17 years experience working on improving the reliability of large-scale distributed systems. Most recently, as Senior Staff Software Engineer at Slack, Cooper led the Cellular Slack project, a major rearchitecting initiative that significantly enhanced the platform's fault tolerance and disaster recovery capabilities.

Previously at Google, Cooper served as Reliability Lead for the Global Cloud Load Balancer and was the lead author for the “Managing Load” chapter of the SRE Workbook. His career spans roles at Foursquare and Sift, where he held responsibility for the availability of all user-facing infrastructure.

Cooper is passionate about building scalable, resilient systems and sharing knowledge within the tech community. His talks draw from nearly two decades of hands-on experience with some of the industry's most demanding infrastructure environments.