Inspired by the old saying, "Troubleshooting is like investigating a murder when you are also the murderer," this workshop will be the geekiest murder-mystery party you've ever attended. You will join BlubCo as a lead engineer, tasked with forensics on progressively larger systems experiencing failures ranging from intermittent issues to hard downtime.
Using systems thinking and incident response patterns, you will reverse engineer and troubleshoot misbehaving systems and resolve the incidents. Bring your laptop, pen, and paper; prepare to find the culprits. You will leave this workshop with new techniques for troubleshooting in production. You'll be better equipped to learn unfamiliar systems in a world where systems are getting ever less familiar.
Speaker
Ryan Scott Brown
Principal Engineer @Crunchyroll, Previously @Red Hat, @Trek10, and @Vendia
Ryan Scott Brown is a Principal Engineer at Crunchyroll appearing in multiple engineering plot arcs. He has previously held Principal roles at Red Hat, Trek10, and Vendia. Ryan wrangled API design opinions as a member of the OpenStack API Working Group and later on Vendia's GraphQL schema tools.
He has abysmal handwriting. Why learn to write when keyboards are RIGHT THERE? Ryan has built and programmed his own keyboards as well as learned to use ErgoDox, Atreus, and most recently the Charachorder. Typing, after all, is just another protocol.
