Incidents
Session
Incidents
The Human Toll of Incidents & Ways To Mitigate It
Wednesday Nov 19 / 10:35AM PST
Have you ever wondered what it's like to respond to a significant incident? Walk through an hour by hour reconstruction of an incident response or two, focusing on what it was like to be "in the room" and the human response to the incidents.
Kyle Lexmond
Production Engineer @Meta, Previously @AWS and @Twitter
Session
Incidents
When Incidents Refuse to End
Wednesday Nov 19 / 11:45AM PST
As engineers, we’re used to managing failure, but long-running outages hit differently. They stretch teams, systems, and assumptions about how incidents “should” play out.
Vanessa Huerta Granda
Resiliency Manager @Enova, Co-Author of the Howie Guide on Post Incident Analysis